Privacy Policy

Effective Date: September 10, 2026

Privacy Glass Solutions (“PGS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through privacyglasssolutions.com, how we use and protect it, and the choices available to you.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

• Name, email address, phone number, company name, and job-related contact information
• Project name, location, specifications, product interests, and requested services
• Drawings, takeoffs, specifications, photographs, letters, and other files you upload
• Messages submitted through contact forms, quote forms, email, telephone, SMS, or website chat
• Newsletter subscriptions and other communication preferences
• Any other information you voluntarily provide

Please do not submit confidential, proprietary, medical, financial, or other sensitive information unless it is necessary for your inquiry and you are authorized to provide it.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

• IP address
• Browser and device type
• Operating system
• Referring website
• Pages viewed and actions taken
• Dates, times, and approximate location information
• Cookie identifiers and similar technical information

SMS Information

If you consent to receive text messages, we may collect your phone number, consent record, message history, delivery status, timestamps, and opt-out requests.

2. How We Use Information

We may use the information we collect to:

• Respond to inquiries and quote requests
• Evaluate project requirements
• Recommend products, configurations, and resources
• Prepare estimates and coordinate potential or active projects
• Provide customer service and technical support
• Send requested product literature, samples, and updates
• Operate, maintain, secure, and improve our website
• Understand website traffic and content performance
• Send newsletters or marketing communications when permitted
• Maintain business records
• Detect misuse, fraud, or security threats
• Meet legal, regulatory, and contractual obligations

3. Cookies and Analytics

Our website uses cookies and similar technologies to operate properly, remember preferences, understand website activity, and improve performance.

We may use third-party analytics services, including Google Analytics, to understand how visitors use the website. These services may collect information through cookies or similar technologies according to their own privacy practices.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

4. How We Share Information

We may share information with service providers that help us operate our business, including providers of:

• Website hosting and maintenance
• Contact forms and email delivery
• Analytics and performance measurement
• Customer and project communications
• Newsletter distribution
• SMS and telecommunications services
• File storage and document management
• Spam prevention and website security
• Professional, legal, accounting, or technical services

These providers may access information only as needed to perform services on our behalf or as permitted by their own applicable terms and privacy policies.

We may also disclose information:

• When required by law, subpoena, court order, or governmental request
• To protect the rights, safety, property, or security of PGS, our customers, or others
• In connection with a merger, acquisition, financing, reorganization, or sale of business assets
• With your direction or consent

PGS does not sell personal information for monetary compensation.

Mobile information and SMS consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes. This restriction does not prevent us from sharing information with service providers that support delivery of our messaging program.

5. Email and Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in the message. Transactional or project-related communications may continue when necessary to respond to an inquiry, prepare a quote, or support an active business relationship.

6. SMS Communications

When you affirmatively consent to receive text messages from PGS, messages may include responses to your inquiry, appointment reminders, quote or project updates, and informational communications.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for assistance.
• Consent to receive SMS messages is not a condition of purchase.

Opting out of SMS messages does not prevent us from contacting you through another method when permitted or necessary to respond to an existing business inquiry.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Support customer and project relationships
• Maintain quote, transaction, and business records
• Meet legal, tax, accounting, warranty, and contractual requirements
• Resolve disputes
• Enforce agreements
• Protect our systems and business

Retention periods may vary based on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use care when submitting information online.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request. Certain information may be retained when required for legal, security, contractual, or legitimate business purposes.

You may also:

• Unsubscribe from marketing emails using the link in the message
• Reply STOP to opt out of SMS communications
• Adjust cookie controls through your browser
• Contact us to update your communication preferences

10. Children’s Privacy

Our website and services are intended for business and professional audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can review and address the situation.

11. Third-Party Websites

Our website may link to websites or services operated by other organizations. We are not responsible for the content, security, or privacy practices of those third parties. Review their privacy policies before submitting information.

12. International Visitors

PGS is based in the United States. If you access the website from another country, your information may be processed or stored in the United States, where privacy laws may differ from those in your location.

13. Changes to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

14. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Privacy Glass Solutions
11713 NW 39th Street
Coral Springs, FL 33065

Email: [email protected]
Phone: 1-866-466-9525